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FAQ

Q: Who can play?
A: You must be 21 years of age and have an Arizona mailing address.

Q: How can orders be placed
A: By phone, mail, email, in-person, or through www.ezpooling.com

Q: What is PowerPick all about?
A: PowerPick is about giving people HUNDREDS MORE chances of becoming a lottery jackpot winner through pools put together by PowerPick, and all you need is you. For example, why pay $50 when for $3.25 you can be part of a group sharing the same number of tickets, and you can still end up being wealthy! PowerPick does all the work. You won't be standing in line, forgetting to buy tickets or making last minute dashes to the store. We have thousands of players throughout Arizona who make up our pools. You just click on the pool you want to join, and within seconds you will be in the pool and viewing the numbers you will be sharing. It's simply the most powerful, exciting and convenient way of playing.

Q: What does PowerPick charge?
A: All you pay is the price shown to join the pool. The price of your selection includes the cost of the tickets and the cost for all the other services and benefits offered by PowerPick. There are no other charges.

Paying for the Tickets and Service - Compliance with Mastercard and Visa Rules:
In order to be in compliance with Mastercard and Visa rules, no funds from credit or debit card payments are used to purchase lottery tickets. Funds from bankcards are only used to pay for accounting, reporting and administrative services. All lottery tickets are only purchased with money deposited via cash, money orders, traditional checks, and electronic checks. Thus, in order to enjoy the services offered by PowerPick, players have a variety of payment options to pay for PowerPick's services, and to make a periodic non-bankcard deposit into their PowerPick account. It's all very simple. Just ask us when you order. For further information see Legal which includes the Participant's Sharing Agreement.

Q: How are the PowerPools structured?
A: There are different group sizes depending on the game. For example, in Fantasy 5 we only have group sizes of 10 players and 20 players. In Powerball and Mega Millions we have group sizes 20, 25, 50, 100 and 200. In The Pick, we offer group sizes up to 100. The Terms and Conditions provides a more complete explanation of how pools are structured.

Q: How much of the winnings are paid out?
A: 100% of the winnings are paid out. Sometimes PowerPick will also receive a share of the winnings, but only if PowerPick owns a share of the ticket just like any other member. PowerPick never receives any part of the winnings out of your share - you get 100%. So, for example, if you are in a group of 50, you will receive 1/50th of the winnings and if you are in a group of 25, you will receive 1/25th of the winnings.

Q: How are PowerPick’s numbers chosen?
A: Unless specified otherwise, PowerPick’s computer randomly selects the numbers. The numbers are selected in advance so they can be provided to you before the drawings.

Q: How do I pay?
A: You just call the PowerPick office to set up your payment method. In order to provide you with maximum security, we do not ask for or store any financial information on the internet. When you call, please have your ID number available (602-995-9200 or 800-274-7529). You will receive you ID number as soon as you complete the Registration screen. Once you have your payment method on file, you will just make a periodic deposit to your account and play using your balance.

Q: Can I purchase multiple selections?
A: Yes, we always have dozens of available pools that you can join. You even order the same selection number more than once. PowerPick makes sure that you are not assigned to any lottery ticket more than once or a message will come back letting you know that your request is not available.

Q: What if I forget to check my numbers?
A: No problem. PowerPick automatically checks all numbers for every pool after every lottery drawing. You won’t miss out on any of your winnings. The results of all pools will be up on the web about one hour after the drawing. Our computer system highlights every number in your pool that matches what the lottery has drawn. Those numbers are shown in blue. If the ticket is a winner, the numbers are shown in red and we have a little dancing character next to each winning ticket. When you move your mouse over the little dancer, a message box will open up displaying the winnings for the group. For each pool you are in, there will also be a Winnings Summary link that will show you all the winners in your pool and your share of the winnings.

Q: With all those numbers, shouldn’t the winnings cover the cost of my selection?
A: We hope so, but unless your numbers win some of the larger prizes, the smaller prizes will not cover the cost of your selection because they are divided among the other players sharing your numbers. Keep in mind that the goal of pooling is not to win more small prizes but to get the most chances of winning the jackpot and other big prizes.

Q: When will I receive my winnings?
A: At any time you may request a check, apply the balance to your next selection, or let it accumulate for future use. You have a full year from the date of your final play to claim your winnings or use them towards another selection. No check will be issued for any amount under $3. For any amount under $3, free pooled plays will be issued in lieu of the balance in the game requested by the member.

Q: How is the jackpot handled?
A: PowerPick will notify each winner by phone, email and U.S. Postal service which will include a claim form. Once all the claim forms are received back, which generally takes about two weeks, they are all brought to the Arizona Lottery for payment by the Arizona Lottery.

Q: How can I confirm that the tickets have been purchased for each drawing?
A: At any time within 3 months, you may request a photocopy of any ticket purchased. Include a copy of your certificate with the set of numbers circled, along with a self-addressed, stamped envelope or your fax number. You can always have our system email you a PDF of your numbers, which can then be printed out.

The above FAQs are general explanations. If there is any discrepancy between these FAQs and the Terms and Conditions located at Legal, the Terms and Conditions take precedence.

Last Updated: 10/19/2016